Vyew » Blog http://vyew.com/s Share Your View Mon, 08 Mar 2010 19:55:17 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Database maintenance notice http://vyew.com/s/blog/15741/database-maintenance-notice/ http://vyew.com/s/blog/15741/database-maintenance-notice/#comments Tue, 12 Jan 2010 20:33:36 +0000 Vyew http://vyew.com/s/misc/15741/database-maintenance-notice/ Over the weekend we ran routine maintenance on our database servers. Today we are re-syncing all our user accounts across all servers to make sure all data is in sync.

Between 11:15am and 12:37pm today (PST Pacific Time), one of our servers fell out of sync, so it may have appeared to a handful of our users, that they had lost some data.

All servers are back in proper working order and no data has been lost. We apologize for the inconvenience.

Reassurance

I just want to reassure all our users:

  • Data integrity and security is our highest priority
  • Vyew is continually sync’d and backed up across multiple U.S. locations
  • All Vyew rooms auto-save to the servers every 3 minutes
  • Incremental backups are made every night
  • Complete snapshot backups made every 3 days

Summary: What happened today, was not a loss of data, but data going out of sync for about 1 hour.

]]> http://vyew.com/s/blog/15741/database-maintenance-notice/feed/ 0 Vyew Progress Update (Dec 09) http://vyew.com/s/blog/company/15551/vyew-progress-update-dec-09/ http://vyew.com/s/blog/company/15551/vyew-progress-update-dec-09/#comments Mon, 21 Dec 2009 23:50:08 +0000 Vyew http://vyew.com/s/?p=15551 A few changes this last month:

  • Desktop Sharing – We are working to make this feature more stable and work more seamlessly among presenters. We have installed a few new changes which should facilitate a smoother experience. We are still working on a few more stability features to be released next month. If you still have any problems, be sure to submit a test report here, and use the Vyew Accelerator for desktop sharing.
  • Dynamic Button – The button plugin allows collaborators and up to open external link URL’s automatically for everyone in the room.
  • Bug fixes –  A lot of minor bug fixes including single apostrophes in book names sometimes had problems redirecting when opening.

Coming up…

We have been working hard on our next major version release, Vyew 4.0. We hope to have this launched early in 2010.

  • New, easier to use interface
  • Faster interface response times
  • Faster drawing tools response times
  • Higher security
  • and much more…. to be listed later.

]]> http://vyew.com/s/blog/company/15551/vyew-progress-update-dec-09/feed/ 0 Upcoming System Maintenance http://vyew.com/s/blog/15441/upcoming-system-maintenance/ http://vyew.com/s/blog/15441/upcoming-system-maintenance/#comments Thu, 10 Dec 2009 01:15:22 +0000 Vyew http://vyew.com/s/?p=15441 The Vyew system will go down for routine maintenance on:

.

Thursday Dec 10 / 10:00 pm  (Pacific)

  • EST:  Friday Dec 11 / 2:00 am
  • Mexico City:  Friday Dec 11 / Midnight
  • London: Friday Dec 11 / 7:00 am
  • Moscow: Friday Dec 11 / 9:00 am
  • Hong Kong: Friday Dec  11 / 3:00 pm
  • Sydney: Friday Dec 11 / 5:00 pm

Downtime will last for about 30 minutes. Thank you for your understanding.

]]> http://vyew.com/s/blog/15441/upcoming-system-maintenance/feed/ 0 Vyew: A Collaborative WarRoom http://vyew.com/s/blog/company/15262/collaborative-warroom/ http://vyew.com/s/blog/company/15262/collaborative-warroom/#comments Tue, 01 Dec 2009 00:02:45 +0000 Vyew http://vyew.com/s/?p=15262 A war room is a place that is used to provide centralized command for communications. Unlike a conference room, a war room is dedicated to a specific objective where information is readily available and displayed at all times. Personnel can come in and out to contribute new data and thoughts over-time, or in real-time meetings.

Vyew is a browser-based environment for communication, sharing content, enabling workflow; and all are captured, integrated and managed. Vyew increases the productivity of multiple participant activities … in real-time, any-time and over-time, replicating the functions of the physical war room.

The white paper on the Collaborative WarRoom™ can be accessed here.

]]> http://vyew.com/s/blog/company/15262/collaborative-warroom/feed/ 0 Vyew Service Interruption Resolved (Wed Nov 18) http://vyew.com/s/blog/15182/vyew-service-interruption-resolved-wed-nov-18/ http://vyew.com/s/blog/15182/vyew-service-interruption-resolved-wed-nov-18/#comments Wed, 18 Nov 2009 16:54:12 +0000 Vyew http://vyew.com/s/?p=15182 Early this morning we had network issues with our storage server. This did not at all affect the data on the server, but only the connection to the data. NO DATA WAS LOST. These issues have been resolved, we apologize for the inconvenience. We are now taking steps to ensure this problem doesn’t happen again, and adding more detailed network monitoring sensors so we will be alerted earlier if the problem does occur again.

If were you are in a room that content loading problems, refreshing the page would’ve fixed it. If you had problems uploading, we believe the initial upload DID work, so a browser refresh should fix it. If not, try re-uploading again.

If you still have any other problems please contact us immediately.

]]> http://vyew.com/s/blog/15182/vyew-service-interruption-resolved-wed-nov-18/feed/ 0 Development Notes – October 2009 http://vyew.com/s/blog/changelog/13772/development-notes-october-2009/ http://vyew.com/s/blog/changelog/13772/development-notes-october-2009/#comments Wed, 14 Oct 2009 20:55:14 +0000 Vyew http://vyew.com/s/?p=13772
  • ADD: New “Convert PDF to JPG” importing option. For PDF’s which has complex graphics, like a lot of lines or color gradients, they used to make the VyewBook very slow. This option solves the problem. (More Info)
  • FIX: Sometimes imported powerpoints were coming in too large in the screen.
  • FIX: Scheduled Meetings had required a user login. Now they do not.
  • FIX: Some users who used strange characters for their password were having login problems.

    • There haven’t been too many recent changes to the current product. This is because we are hard at work producing our next major version release. We hope to have this done by December 2009. It will have significant upgrades in these areas:

    • Speed and Responsiveness
    • Ease of Use
    • Stability

    ]]>     http://vyew.com/s/blog/changelog/13772/development-notes-october-2009/feed/ 5     Server Outage — Oct 12, 11:00pm PST http://vyew.com/s/blog/13232/quick-system-reset-tonight-1100pm-pst/ http://vyew.com/s/blog/13232/quick-system-reset-tonight-1100pm-pst/#comments Tue, 13 Oct 2009 01:34:36 +0000 Vyew http://vyew.com/s/?p=13232 We apologize. Some of you experienced a server outage while we were running some maintenance scripts on our server. There was a technical error that is now resolved.

    ]]>     http://vyew.com/s/blog/13232/quick-system-reset-tonight-1100pm-pst/feed/ 2     System Maintenance Friday Oct 9 Noon-2pm PST http://vyew.com/s/blog/system-status/13212/system-maintenance-friday-oct-9-noon-2pm-pst/ http://vyew.com/s/blog/system-status/13212/system-maintenance-friday-oct-9-noon-2pm-pst/#comments Fri, 09 Oct 2009 17:59:39 +0000 Vyew http://vyew.com/s/?p=13212 Today we will be working on the servers. Your meetings will not be interrupted, and Vyew will remain online, but you may experience slight delays while connecting to your meeting.

    ]]>     http://vyew.com/s/blog/system-status/13212/system-maintenance-friday-oct-9-noon-2pm-pst/feed/ 0     Vyew Keyboard Shortcuts (Hotkeys) http://vyew.com/s/help/basics/content/learnmore-imc/8622/vyew-keyboard-shortcuts-hotkeys/ http://vyew.com/s/help/basics/content/learnmore-imc/8622/vyew-keyboard-shortcuts-hotkeys/#comments Tue, 22 Sep 2009 00:02:50 +0000 Vyew http://vyew.com/s/?p=8622 Increase your speed and productivity by using keyboard shortcuts. Where relevant, we have made an effort to make Vyew’s hotkeys consistent with hotkeys from other common applications such as Microsoft PowerPoint and Word.

    NOTE: For hotkeys to work properly, Vyew must have ‘focus’: After starting Vyew or switching back to the browser in which Vyew is running, click somewhere inside the Vyew user interface.

    KEY COMBO TOOL/COMMAND
    Insert
    Ctrl-Shift-T Insert Screenshot
    Ctrl-I Import/Load files/images
    Drawing Tools
    V Pointer/Selector Tool
    P or B Pen
    T Text Tool
    N Line Tool
    O Oval Tool
    R Rectangle Tool
    L Laser Pointer
    E Delete Tool
    Ctrl-Shift-O Insert Media
    Ctrl-Shift-T Insert Screenshot of Desktop
    Ctrl-Shift-F Filter by User
    When Typing using
    the Text Drawing Tool
    Shift-Enter Stop editing
    Ctrl-Enter Stop editing and jump back to last tool used
    General Commands
    Ctrl-Z Undo
    Ctrl-Shift-M Select Object
    Delete Delete
    Tool
    Ctrl-Shift-W Delete current page
    Ctrl-V Paste
    Note: Copy/Paste also works with Shift-X, Shift-C
    and Shift-V

    Commands When an Object is Selected
    ARROW KEYS Nudge selected object
    Shift-ARROW Nudge selected object further
    Ctrl-X Cut
    Ctrl-C Copy
    Delete Delete
    Ctrl-UP Bring selected object to front
    Ctrl-DOWN Send selected object to back
    Page Navigation
    Ctrl-RIGHT Next Page
    Ctrl-LEFT Prev Page
    Ctrl-Shift-RIGHT First Page
    Ctrl-Shift-LEFT Last Page
    Ctrl-Shift-N New Page
    VyewBook Controls
    Ctrl-O Open Book
    Ctrl-S Save Book

    ]]>     http://vyew.com/s/help/basics/content/learnmore-imc/8622/vyew-keyboard-shortcuts-hotkeys/feed/ 0     March 2009 http://vyew.com/s/blog/changelog/13652/march-2009/ http://vyew.com/s/blog/changelog/13652/march-2009/#comments Sat, 14 Mar 2009 00:08:51 +0000 Vyew http://vyew.com/s/?p=13652 This month we’ve been mainly working on corporate/enterprise features and did some minor fixes to the UI.

    • Fixed Bug: VOIP (Push To Talk) lost connection sporadically when passing the mic around.
    • Non-owners can now remove their own video/webcam screen
    • Unlocking locked objects now easier – just click on the object, then the unlock button in the lower right corner of the object.
    • Removed “Sync Viewable Area” from sync menu because it caused problems when used among many collaborators who scrolled/zoomed at the same time

    ]]>     http://vyew.com/s/blog/changelog/13652/march-2009/feed/ 0