Desktop Sharing Guide: Best Practices

Desktop Sharing is when your viewers watch your entire desktop in real-time. Intro Guide to Desktop Sharing is here.



Here are some tips to successful desktop sharing:

Move slower than normal

Depending on your users. internet connection, there is a 2-6 second delay between what is on your screen, and what your users see.
* Move your mouse half as fast as you normally would. In Public Speaking classes they tell you to speak half as fast as you normally would. Same thing with moving your mouse.
* After screen changes (like opening a new window), count to 4 in your head, before continuing your presentation.

Use your mouse wisely

Users whose screens are smaller then yours, will pan side to side, top to bottom, to follow your mouse. You can advise the to change the Zoom to “SHOW ALL” if they don’t want the panning to occur. If you have a large screen, and you want people to see the lower right corner of your desktop, move your mouse there. Since users. screens pan towards your mouse, dont.t move around erraticly.

Check in with your users

Every few minutes, stop to make sure you users are following you, and understand.

Get the Vyew Accelerator

If you do a lot of desktop sharing, consider installing the Vyew Accelerator, which will give you better latency times.

Reduce your monitor resolution

If you want to users to be able to read text on the screen by seeing your presentation at 100% zoom, without having to pan, consider lowering your monitor resolution (to 1024×768 or 800×600), so that less pixels will be broadcast to your viewers.

Blurry text?

Desktop sharing imaging is optimized for speed, so sometimes small text may look blurry to viewers. If you are specifically showing text, here are some ideas:
. Make the text larger on your screen
. Advise viewers to keep their zoom at 100% (not at .Show All”)
. Use ScreenCapture to capture a section of your desktop into your VyewBook

How do I set-up my Custom Logo Banner to replace the advertising?

First, sign up for a PRO account with Vyew, then in the ADD-ONS section add, “Custom Banner”.

About the banner

  1. Create an ad with the maximum dimensions of 468 pixels wide by 60 pixels tall.
  2. Save the ad as a JPEG file.
  3. Email the ad as an attachment with your vyew login email address to support[at]vyew.com with the subject line of “Custom Ad Set-up”.

Sample banners:







How can I store email addresses to invite people later?

Currently we don’t have a standalone address book built into Vyew. As a convenience, if you have invited someone before, Vyew will remember their email address for you and pop up a suggestion when you go to type in their address again. But there is no system where you can store names, look them up later, as if it were a normal Contact List or Address Book.

If the case is you simply want to invite them at a specific time, you could instead try using the ‘Schedule a meeting’ feature, it allows you to create invitations that only are active at a certain time.

How do I archive a Vyewbook for asynchronous viewing?

All vyewbooks are asynchronous by nature. There are 2 ways take advantage of this.

1. Setup the VyewBook so anyone can view it:
Set the VyewBook access control to:”open to anyone”, with default usertype as “viewer” and make sure sync mode is OFF.
(Why sync mode off? http://vyew.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=36)

Now, you can give out the direct URL to that VyewBook and anyone can come into it.

2. Publish a VyewBook as read-only
Each VyewBook can be published with a separate URL as its parent VyewBook, or embedded into a webpage or blog.
To do so, open the VyewBook, goto the BOOK menu and click PUBLISH.
More on that:http://vyew.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=31

How do I enlarge the Webcam Videos?

Currently the only way to do so is to drag out the sidebar by dragging the dividing line between VyewBook page, and sidebar stack (which contains the userlist, chat, etc).
Then you can enlarge the webcam video pod downward by dragging down the dividing line between webcam/voip pod and the chat pod.

Yes, this is a lame way of doing it, our next major version will make this easier.

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