Email Aliases – How to link multiple email addresses to one Vyew account

Purpose

If you have multiple email addresses, it is convenient to link them all together in the Vyew system. If someone invites you to a room and send the invite to either of your addresses, they can all be accessed by one Vyew account.  For this purpose we allow you to create multiple Email Aliases for your main Vyew account.

Example

I may have three different email addresses: tim@gmail.com, tim@company.com, and tim@yahoo.com.  I use tim@company.com to login to my Vyew account. My colleagues may have all three of those emails in their address book. When they go to invite me to a Vyew Room, they may invite tim@gmail.com. When this happens an unregistered guest account for tim@gmail.com is created. When I enter that room I will come in as tim@gmail.com, not as tim@company.com (which is my main login).

To solve this problem I will create two Email Aliases (tim@gmail.com, tim@yahoo.com) linked to my main Vyew login (tim@company.com).

How to create an Email Alias

  1. Go to the Email Alias Manager
  2. You may be prompted to login. Make sure you are logged in as your main Vyew login address.
  3. Add your other email addresses with the form
  4. A confirmation email will go out and you must click the link in the email to complete the process.

If I have two registered Vyew accounts already, how do I merge and link them together?

If the email alias you would like to create already exists as a registered account, then all the data and rooms will be merged over to the main account. For example, if my main account is tim@company.com, and I create an alias called tim@gmail.com, then any rooms owned by tim@gmail.com will be then transferred to tim@company.com.

 

Updated: June 9th, 2012 · Tags:

Comments (2 Responses)

  1. bob says:

    when writing something in the board, it doesn’t come on to the board straight away. it takes an additional 1 sec to appear on the board… could you fix that bug… if it is one… if isn’t could advise me on what needs to be changed on the settings.,,, thanks

    Reply

  2. markt says:

    Frequently, this behavior is caused by bandwidth issues between your computer and our servers, and back again, and/or some other program on your computer eating up CPU cycles.

    Reply

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