Setting Up Your Mic and Webcam
Vyew's VoIP (Voice over IP) system broadcasts your voice to other users through a headset mic plugged into your computer.A headset is recommended. One person using speakers or "speakerphone mode" can frequently cause echoing for everyone in the room.
- The video conferencing system built in to Vyew uses a standard webcam.
First test your settings
- Make sure your headset and webcam are plugged in, then go to Vyew’s browser test page. There, your browser will be tested for Adobe Flash 10.2+, which is required.
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Did the Flash test fail? Don’t see the mic and webcam tests? You must install Flash from Adobe’s web site. It’s a good idea to reboot your computer after doing so.
- If you have Flash installed, you will see two tests, Test Microphone and Test WebCam. Click those and you will be prompted to record a small portion of audio or video, and it will be played back to you.
If the Microphone and Webcam Test worked, you are ready use the Webcam and VOIP in a Vyew Meeting.
If the test didn’t work…
- Run the Flash Media Server Test, located near the top of the same browser test page. Accept any certificate pop-ups.
- There are six tests. You only need one to pass with “SUCCESS“.
- If all six failed, please see Opening firewall ports for Vyew.
Still have problems?
See our VoIP Troubleshooting Guide and our Webcam Troubleshooting Guide.
Part of setting up a piece of hardware, like a webcam, involves installing drivers that allow your webcam to communicate with the computer. Drivers included on the CD may not be the most current versions. If you have the option to check for updated drivers during the setup process, take it. Otherwise, go to the camera manufacturer’s website to find and download the most recent drivers available. While the program is loading you can mount your webcam on the monitor or desktop.
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