Vyew is shutting down

To all Vyew users,

We are sorry to inform you that the current Vyew version will go off-line indefinitely. We simply do not have enough resources to keep it up and running. If you need any data in Vyew, please remove them immediately since Vyew may shut down on Monday.

The good news is that we have been working on a new version of Vyew in HTML5 that will work across all platforms including iPads and other handheld devices. We hope to have a beta version for you to try out in 2-3 months.

If you are a current paying customer, we will double whatever period of time that you still have left for the new version or 6 months whichever is longer. So if you still have 4 months left in your paid account, then you will have 8 months paid up for the new version. If you have two months left then you will have 6 months paid for the new version.

We apologize for this inconvenience that this may be causing you.

Thanks for your understanding,
Henry

Vyew Outage – Explanation

We deeply apologize for the outage last week. In the 9 year history of Vyew we have never had such a long outage.

The technical reason for the problem is that in our database of pages, the variable type for the ID numbers was short-sightedly set to an 11-byte signed integer which has a maximum number range of 2.1 Billion.

On Jan 21st, we reached our limit of 2.1 Billion pages.

We fixed this by expanding the variable type. But by the time we saw the issue, much damage had been done and pages were overwriting eachother.

We have reverted everyones rooms to the previous state of this issue, and hope Vyew will run smoothly now.

Thank you for your understanding.

Why are some of my invitees required to login to enter a meeting?

By default, people who are invited to Vyew do not need to login or register.

BUT, there is an option in the Invites menu: “Users can forward invite”
If this option is UNCHECKED, then we will require users to login or register to enter the meeting.

UPDATE 6/29/09:
If you are using SCHEDULED INVITE, and your users are still being asked to login. This is a bug in the software and we are working to fix this asap.

Can I use Vyew as a document repository?

Yes you can do this with Vyew.
If you upgrade to the PLUS account, you can hold 100 documents, or 500 documents with the PRO account.
Each document will then have its own unique URL


You can then have then invite people to them, or open them to anyone with a password.

To set the password option goto VyewBook Settings > Access Control > set to INVITES ONLY and check the PASSWORD BOX.

How do I force registration of my users so I can see who comes into my room?

In the invitation dialog box (not scheduled invite) there is an option “Allow user to forward invite.” If you uncheck this, then your invitees must register. Then later you can check your VyewBook logs in the “My Home” section if you want to see who came into your room.

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