Flash Troubleshooting

Flash 11.2 and Linux

Flash 11.2 is the last version for Linux from Adobe, and unfortunately, it has issues, especially on 64-bit Linux systems, all the more so with nVidia drivers. You may experience browsers crashing on websites that use Flash, including Vyew. The best workaround for this is to revert to Flash 11.1.

  1. Extract libflashplayer.so from here.
  2. Close any running browsers.
  3. Copy the extracted libflashplayer.so over the current libflashplayer.so (and/or rename the old one just in case) that is in /usr/lib/adobe-flashplugin/.

The google-chrome browser (not the chromium-browser open source app) is supposed to include it’s own built-in, Google developed, Flash plug-in, but that has been inconsistent or missing in some 64-bit systems.

 

Flash 11.3 and Firefox on Windows

Update: The most current versions of Adobe Flash (11.5+) and Mozilla Firefox (17+) appear to have this issue straightened out. Updating to those versions should fix things.

There is an issue with Adobe Flash 11.3 and Firefox on Windows Vista and Windows 7, where Firefox becomes unresponsive on websites that use Flash, including Vyew. There are a few workarounds listed on this softpedia.com article (or see Adobe’s suggested troubleshooting guide), but the simplest we’ve found is to revert back to Flash 11.2 for now:

  1. Download and save the Adobe Flash uninstaller.
  2. Close any browsers or apps that use Flash.
  3. Double click the uninstall_flash_player.exe file you just downloaded to run it.
  4. Reboot your system.
  5. Download and save the Adobe Flash 11.2 ZIP archive.
  6. Again, close all Flash-using apps and browsers.
  7. Double click on the ZIP file you just downloaded (fp_11.2.202.235_archive.zip) to unzip it and open an Explorer window.
  8. Double click on the fp_11.2.202.235_archive folder to open it.
    • If you’re on 64-bit system, double click on the 11_2r202_235_64bit folder to open it.
    • Double click on the flashplayer11_2r202_235_win_64bit.exe file to run it and install Flash.
    • If you’re on 32-bit system, double click on the 11_2r202_235_32bit folder to open it.
    • Double click on the flashplayer11_2r202_235_win_32bit.exe file to run it and install Flash.
  9. When the installation finishes, the installer will ask you to Choose your update method. Select Notify me when updates are available. Click Done.
  10. Close down all windows and reboot your system.
  11. Verify that you now have Flash 11.2 installed by checking on our browser test page.

You may delete the uninstaller file and installer ZIP file you downloaded in steps 1 and 5. Until Mozilla and/or Adobe resolve this issue, refrain from updating Flash. We will update this page as we find out more info.

 

Updated: December 19th, 2012 · Tags:

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