Vyew normally works through a firewall, but in some cases, if the firewall settings are very secure or too “smart”, the Vyew proxy server may get blocked.
Opening up your firewall
You will need to open up ports 80, 443, and 1936 to and from all IP addresses in your firewall/router.
This is simplified from Vyew version 3, where these ports had to be opened to and from these web addresses:
- ports: 80, 443 – vyew.com
- ports: 9100, 9102 – web1.vyew.com & web2.vyew.com
- ports: 1936 – av1.vyew.com & av2.vyew.com
I don’t understand. What is a port? How do I open it?
On the internet an IP Address can be likened to a telephone number. A port is like an extension number. If the IP address points to your computer, the port number points to a specific application or connection on your computer.
To open a port in your firewall you need to have administrator access to the firewall. Instructions on opening ports is beyond the scope of this documentation. You should contact your administrator, or someone you know who may understand this computer jargon. Essentially a firewall is a traffic cop allowing or rejecting traffic to/from your computer. If it’s being to stricting, rejecting the wrong traffic, then settings need to be changed to allow in this traffic.
How do I know if my firewall is blocking Vyew?
Go to the Vyew Browser Test and look at the Flash Media Server Test section. You need at least one OK out of the six tests. Click Yes to any security warnings that may appear. As long as you have one test that passes, you should be able to connect to Vyew.