Broadcast Quality

The broadcast quality setting is in the upper right corner of the Mic/Webcam buttons. Be aware that higher quality will consume more bandwidth for each of your users.

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Experiencing Dropouts? Are some of your meeting attendees experiencing audio drop outs, garbled sound, or distortion? Try stopping your mic, changing to a lower quality setting, then resuming.

Approximate bandwidth usage per setting:

  • VoIP/Audio
    • Low – 10-20 Kbps
    • Regular – 15-30 Kbps
    • High – 25-45 Kbps
  • Webcam/Video
    • Low: 60-100 Kbps
    • Medium: 80-120 Kbps
    • High: 120-240 Kbps

Using the Webcam


Up to 4 people can broadcast their webcam at the same time, but everyone in your room will be able to watch. Anyone else will have to wait for one person to turn off their camera before they will be able to use theirs.

To Use the Webcam

webcam1

  1. From inside a Vyew Room, click on the Webcam Button in the upper right.
  2. flashSettingsYou may see the Adobe Flash Player Settings box. Click Allow, then Close.

If You Are Using a Mac

  • Flash sometimes chooses the wrong camera device on Macs, so your camera may not work initially. You may need to manually choose the correct camera.
  • flashSettingsWebcamControl-Click anywhere in a Vyew Room and select Settings…. When the Flash Settings box appears, click on the Webcam tab, select a different device, and click Close.
  • Macs usually have several different camera “devices” listed, you may need to try each one, sometimes more than once.

To Adjust Webcam Size

Click on the Broadcast Settings button broadcastSettings right below the webcam window and click Expand Video Size or Reset Video Size.

Setting Up Your Mic and Webcam

Headset

Vyew's VoIP (Voice over IP) system broadcasts your voice to other users through a headset mic plugged into your computer.A headset is recommended. One person using speakers or "speakerphone mode" can frequently cause echoing for everyone in the room.

  • The video conferencing system built in to Vyew uses a standard webcam.

First test your settings

  • Make sure your headset and webcam are plugged in, then go to Vyew’s browser test page. There, your browser will be tested for Adobe Flash 10.2+, which is required.
  • Did the Flash test fail? Don’t see the mic and webcam tests? You must install Flash from Adobe’s web site. It’s a good idea to reboot your computer after doing so.
  • If you have Flash installed, you will see two tests, Test Microphone and Test WebCam. Click those and you will be prompted to record a small portion of audio or video, and it will be played back to you.

If the Microphone and Webcam Test worked, you are ready use the Webcam and VOIP in a Vyew Meeting.

Still have problems?

Communication Methods – Overview

newRoomCommunicationSidepodMinimizedIf the communications side bar is minimized, click anywhere on it to open.

Four Methods of Communication

  • webcamButtonWebcam – Up to 4 users can simultaneously broadcast their webcam image to everyone in the room.
  • talkButtonBuilt-in VoIP (Voice over IP) – Up to 4 users can simultaneously broadcast their headset mic to speak and listen to each other.
  • conferenceCallLinkConference Call – Each user can dial into the free conference call phone number; regular long-distance charges may apply.
  • The VoIP and Conference Call systems are not linked. You may use one, or the other, or both, but people only on one will not be able to talk nor hear people only on the other. We have plans for future integration— if it would be useful to you, vote for it.
  • chatPodChat – Chat with everyone in your meeting, or initiate private chats with individual attendees.

Pros and Cons of Each Method

Webcam

  • Pros: Easier and faster if users have their webcam options set. Ideal if a small number of people are giving a presentation to a large number of people.
  • Cons: Only 4 users can broadcast simultaneously, so if more people want to webcam, they have to wait their turn. Mac OSX can sometimes be finicky about webcam setup.
  • Don’t use the webcam if some of your users have slow internet.

Built-in VoIP

  • Pros: Easier and faster if users have their headset mic and sound options set. Good for users outside of the U.S. who cannot call into the conference call. Ideal if a small number of people are giving a presentation to a large number of people (the audience chat their questions and comments, while presenters use VoIP).
  • Cons: If one of the users only has speakers, or a loud headset, or a faulty sound configuration, it may cause an echo. Only 4 users can talk simultaneously, so if more people want to talk, they have to wait their turn.
  • Don’t use VoIP if:
    • Some of your users have slow internet.
    • You need more than 4 people to talk simultaneously during a meeting.
    • Any of the users who want to talk do not have a headset mic.
Learn more about VoIP and how to set it up.

Conference Calling

  • Pros: Supports 100 callers simultaneously, or some can be muted. You don’t have to worry about headsets and sound configurations for all users.
  • Cons: Users need to have access to a phone be able to call long distance. Long distance charges may apply.

Chat

  • Pros: Easy, requires no setup. Has the ability to address all users at once, or individual users privately.
  • Cons: Not as immediate as VoIP or the Conference Call, especially with users who cannot type fast.
  • Using Skype

    Skype is a free online Voice over IP (VoIP) system which you can use to call anyone in the world. The only downside is that each person needs to install the Skype software. Vyew does not directly integrate with Skype, but you can use Skype in conjunction with Vyew by initiating a Skype and Vyew meeting at the same time.

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