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I see nothing
Posted: 07 August 2008 07:28 PM   Ignore ]  
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I am logged in and from the homepage I click “Start Sharing My Desktop” or I navigate to My VyewBooks and all I get is a completely blank screen.  I am using Firefox 3.0.1 on WinXP.  I just updated Firefox from ?2.0.16? and it worked in that version last night.  Right now I am just “test-driving” so it is not stopping me, but I will want to get this taken care of ... and know what to do if it happens to someone on the other end as well.

Let me know what info you might need to help resolve this issue.

Thanks.

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Posted: 08 August 2008 02:36 PM   Ignore ]   [ # 1 ]  
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checking it out now… with FF3.
also, can you tell me your flash/java versions here:
http://www.vyew.com/site/browsertest

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Posted: 13 August 2008 06:26 PM   Ignore ]   [ # 2 ]  
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Sorry for the delay, I was away from this computer and from broadband (I was not going to check this on dial-up).

Java 1.6.0_07
Flash 9,0,124,0

I checked again tonight and it is doing the same thing.  Does any AdBlocker or similar prevent this site?  I can play with it, but like I said, it worked in FF2.0.16

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Posted: 21 August 2008 12:55 PM   Ignore ]   [ # 3 ]  
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I am also having this problem. The screen is blank. I am using:

FF3.0.1
Java 1.6.0_03
Flash 9,0,124,0
Windows 2K

All blockers disabled…

Pretty much all FLASH on the vyew site is non-functional. A few Home page FLASH animations work…

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Posted: 22 August 2008 03:10 PM   Ignore ]   [ # 4 ]  
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I reinstalled Firefox 2.0.0.16 and left everything else the same, and vyew.com desktop-sharing seemed to work fine.

I also tried it on Ubuntu 8.04 with Firefox 3.0.1, Java 1.6.0_06 and Flash 9.0 r124.  Everything seemed to work fine with desktop-sharing.

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