Vyew Discussion Forum

When I go into the meeting it wont load it says connecting finding namespace and it stays there for 2 hours so I know its not working. PLEASE help!

Hi. When was the last time Vyew worked for you from that exact computer and internet connection?
Can you try this page and see if all the test pass: 
http://www.vyew.com/test

It is java! Im going to install it now!

Its still not working it says on the test

Unity Connection Test:
1. Standard...con...rdy...timeout...FAIL
2. High...confail...FAIL
3. Proxy...con...con...rdy...ns...OK!

RTMP DEFAULT TimeOut
RTMP 80 Failed
RTMP 443 Failed
RTMP 1935 Failed
HTTP Tunneling DEFAULT Failed
HTTP Tunneling 80 Failed

It looks like your behind a pretty strict firewall. Let me get back to you on the settings to open up.

it says Its off and I cant turn it on I think because I have the virus software 1 care.

Are you accessing at home or work? I think there is a firewall device on your network filtering your traffic.

Im at home with 4 people hooked up on it. How do you fix this! I love this site :(

Who setup the router? What kind of router is it? I dont see why its being blocked. Can you ask whoever setup the router if they put any special firewall rules on it.

Nope they didnt :(

Some of the site where block by your router or just in you firewall try it..

Regards

Chad

_____
dossier surendettement

I turned of the fire wall and it still doesn’t work!

I am also having this issue… I have followed everything recommended to this point

Windows vers: Windows 7 x86 Professional

Internet Browser: Chrome/Firefox/Internet Explorer (All updated and reinstalled through troubleshooting)

Flash: Updated to current several times, reinstalled several times, no problems with flash on any other website. (of course I understand that it working elsewhere means nothing other than information to narrow troubleshooting down), also I deleted all websites in the configuration panel for flash and since then I’ve not had vyew.com show up as a website available for configuring to allow.

Shockwave: again reinstalled and re-updated just like flash

Ports: Opened (9100, 9102, 1935)

Javascript Enabled OK
Adobe Flash 9 Plugin OK
Unity Connection Test:
1. Standard...con...rdy...timeout...FAIL
2. High...con...timeout...FAIL
3. Proxy...con...rdy...ns...OK!

Java 1.6+ (For Desktop sharing and Screen capture): OK. Version(s): 1.6.0

Flash Media Server Test:
WIN 10,0,45,2
RTMP DEFAULT Failed
RTMP 80 Success
RTMP 443 Failed
RTMP 1935 Failed
HTTP Tunneling DEFAULT Success
HTTP Tunneling 80 Success

Entering the “Test Room” causes the same error of “Connected, Finding Namespace” and it just hangs there until I close the browswer(s)

You may have to edit your firewall settings to allow those specific ports through.
More info here:

http://vyew.com/link/ports

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