Help » Issues with the Webcam

Issues with the Webcam

Any webcam issues are usually between your Webcam and your Operating System, or The Webcam and Flash itself.
Using the Webcam on a Mac is slightly more problematic because when choosing the webcam device from Flash, it may show up to 3 other devices, such as USB and Firewire devices.

To use the webcam:
  1. Login to a VyewBook Meeting

  2. Click on the webcam icon in the upper right (to the left of the “Push To Talk” button)

  3. If you see a RED “X” through the “Push to Talk” button then you are not connected to our Webcam Server. Please issue a bug report for that problem.

  4. If this is your first time, a Flash Player Settings window will popup. Click ALLOW then CLOSE.
  5. You should then see your webcam broadcasting your own image.
  6. If you don’t, click the webcam icon again, to STOP, then again to START.
If you are using a Macintosh:

  •  When the Flash Player Settings box appears, you may have to choose the correct webcam device.
  • Try the one that matches your device, if you’re not sure, try each one.

Last Updated Feb 14, 2008

Was this article helpful? If not, tell us...



To prevent spam:
what is 10 + 10 ?

Hi,

I have used your software twice.  Both times, about two hours into the meeting, my partner has been unable to hear me.  Otherwise, we like the software and would prefer to continue using it.  Is there any way to fix this problem?

Thank you,
Stephanie M.

Lately we have not been happy with our audio/video server software. There are 2 other options for our server which we are trying out and plan to implement over the next few months. In the meantime, something to check is whether your side is broadcasting or not. You will see a red horizontal line in the “push to talk” button which should jump side to side as you talk. Please contact support (at) vyew.com for further help.

Stephanie on Sep 26 at 09:58 AM


Sitemap



© 2003-2008 SIMULAT, INC. - SERVER: 15